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Complaints

The customer can make a complaint by mail to the address:

MYRTILLE - URSZULA RYBAK


Swietojanska 124 St., Wyszkow 07-200

When filing a complaint by mail, send the defective product along with
with the completed complaint application to Myrtille address

Ul. Swietojanska 124, Wyszkow 07-200 

If you do not have a receipt, you must provide a statement of account confirming the product purchase transaction.
Myrtille will process the complaint within 14 days of receipt.

Detailed rules and regulations for complaints can be found here.

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